Meet Hubi — Your AI
Support Agent
Deploy Hubi — an AI-powered customer service agent that understands your products, speaks your customers' language natively, and handles support across every channel. Not just another FAQ bot. Hubi takes action — looks up orders, checks availability, creates tickets, and hands off to your team when it needs to.
What Hubi Can Do
Everything a great support agent does — at the speed and scale of AI
Multi-Channel Support
One Hubi, every channel. Website chat widget, Facebook Messenger, Zalo OA, email — Hubi meets customers where they are.
- Website chat widget — embed in minutes
- Facebook Messenger integration
Understands Your Business
Train Hubi on your product catalog, FAQs, policies, and SOPs. It answers like your best support agent — accurate, on-brand, always consistent.
- Import from website, documents, spreadsheets
- Product catalog with semantic search
Beyond Q&A — Takes Action
Not just a FAQ bot. Hubi can look up orders, check inventory, create support tickets, and process requests — connected to your real systems.
- Order tracking & status lookup
- Inventory availability check
Smart Handoff to Humans
When Hubi can't resolve an issue, it gathers context, summarizes the conversation, and hands off to your team — so they can jump in without asking the customer to repeat.
- Automatic escalation rules
- Conversation summary for agents
Vietnamese-First, Multilingual
Built for the Vietnamese market. Hubi speaks Vietnamese natively and can switch to English or other languages when needed.
- Native Vietnamese language support
- Auto-detect customer language
Analytics & Optimization
Track resolution rates, customer satisfaction, common questions, and Hubi's performance. Identify knowledge gaps and continuously improve.
- Conversation analytics dashboard
- Resolution rate tracking
Built For Your Industry
Real results from businesses like yours — with dedicated solution pages for each industry
IT Company
Clients ask about services repeatedly
After-hours inquiries get no response
Hubi qualifies leads, answers service questions, collects project requirements, and schedules consultations.
Retail & Fashion
Hundreds of messages asking about sizes, stock
Customers leave when they don't get instant replies
Hubi searches the entire product catalog, recommends matching items, checks real-time stock, and creates orders.
Ticket & Events
Manual booking process causes errors and double-sells.
Shows available seats, handles ticket purchases, sends e-tickets instantly — even at 2 AM.
Dental Clinic
Receptionists spend 60% of time answering the same questions.
Books appointments, sends reminders, answers treatment questions — reducing no-shows by 40%.
Spa & Massage
Phone bookings during treatments get missed or delayed.
Manages bookings, recommends treatments, promotes packages — so therapists focus on service.
Education
Enrollment period equals support chaos. Hubi handles admissions inquiries, course recommendations, and enrollment steps — in Vietnamese and English simultaneously.
Live in 2 Weeks
From first meeting to live AI agent — no months-long enterprise rollout.
Discovery & Setup
We analyze your support workflow, import your knowledge base, and configure the AI agent with your brand voice.
Training & Testing
Train the bot on your products and processes. Run simulations to test edge cases before going live.
Channel Integration
Deploy across your channels — website widget, Facebook, Zalo, email. Connect to your CRM or helpdesk.
Launch & Optimize
Go live with monitoring. We analyze conversations, fill knowledge gaps, and continuously improve resolution rates.
Why HubCom vs Enterprise Solutions
Enterprise Platforms
- $50,000–500,000/year licensing
- 6–12 weeks to deploy
- Requires dedicated team to manage
- Built for US/EU markets
- Complex integrations & contracts
Hubi by HubComYour choice
- Affordable monthly plans for SMBs
- Live in 2 weeks or less
- Fully managed — we handle everything
- Built for Vietnamese market
- Simple setup, transparent pricing